Customer Experience Affecting Human Kansei
نویسندگان
چکیده
منابع مشابه
Customer Experience Management Influencing on Human Kansei to MOT
1. Introduction From the view points of Management of Technology (MOT), the importance of management of new product development can be illustrated as follows: The production rule in 20th century manufacturing and fabrication industry is placed stress on " how to make ". The production rule in 21st century is stressed on "what to make." Attractive goods and products are most important for all di...
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Deliberate exploitation of natural resources and excessive use of environmentally abhorrent materials have resulted in environmental disruptions threatening the life support systems. A human centric approach of development has already damaged nature to a large extent. This has attracted the attention of environmental specialists and policy makers. It has also led to discussions at various natio...
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In this paper, we discuss ‘design experience’ is one of the factors which differ between designers and users by the result of Kansei quality evaluation. In this research, we want to clarify design experience grows what kind of characters, and how these characters influence Kansei quality evaluation by two experiments. The first one was let the subjects categorize many images of benches, based o...
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ژورنال
عنوان ژورنال: Science Journal of Business and Management
سال: 2015
ISSN: 2331-0626
DOI: 10.11648/j.sjbm.s.2015030201.14